Compliance isn’t a checkbox — it’s the foundation of every route
From HIPAA to chain of custody, our standards are built into daily operations, audited regularly, and documented on every delivery.
HIPAA
All drivers, dispatchers, and administrative staff complete HIPAA training on protected health information handling, and we execute Business Associate Agreements with applicable clients.
OSHA
Our fleet and handling procedures follow OSHA bloodborne pathogen and workplace safety standards, with ongoing staff training and equipment audits.
Chain of Custody
Every pickup and delivery is scan-verified and time-stamped, creating a documented custody trail from origin to destination.
GPS Tracking
Live vehicle tracking gives your team full visibility into shipment location and estimated arrival at every stage of transit.
Temperature Monitoring
Cold-chain shipments are continuously logged, with automated alerts if conditions move outside the required range.
Electronic Proof of Delivery
Digital signatures, timestamps, and GPS coordinates are captured at delivery and stored in your account for audit-ready access.
Background Checked Drivers
Every courier completes a criminal background check and DMV screening before joining our fleet, with periodic re-checks thereafter.
Drug Free Workplace
We maintain a zero-tolerance drug-free workplace policy, including pre-employment and random testing.
24/7 Dispatch
Our dispatch center operates continuously, so compliance-critical STAT requests are never left waiting for business hours.
Documentation available on request
Business Associate Agreements, driver certification records, and compliance audit summaries are available to healthcare partners — just ask your account manager.
Request Compliance Documentation